Shipping Costs
When it comes to shopping for your furry friends, understanding shipping costs can be just as important as the products themselves. At Petopia, we know that every penny counts, and we want to help you navigate the ins and outs of shipping fees so you can focus on what truly matters—your pet's happiness and well-being.
Shipping costs can vary based on several factors, including the weight of your order, the shipping method you choose, and your location. It's essential to keep these elements in mind when placing your order. For instance, heavier items may incur higher shipping fees, while expedited shipping options typically come with an additional cost.
We aim to provide a transparent shipping experience, which is why we process orders within 24-72 hours. Once your order is shipped, you can expect it to arrive at your doorstep within 6-15 days, depending on where you live. This means you won't have to wait long to spoil your pet with their new goodies!
If you're ever unsure about shipping costs, don't hesitate to reach out. Our friendly support team is here to assist you with any questions you may have. We want to ensure that your shopping experience is as smooth and enjoyable as possible.
Remember, while shipping costs are an important consideration, the joy of seeing your pet enjoy their new products is priceless. So, go ahead and explore our range of high-quality pet products, knowing that we’re here to support you every step of the way.
U.S. & Canada
| Order Value | Shipping Method | Estimated Delivery | COUNTRY | Shipping Fee |
| Under $50 | Standard Shipping | 7–14 business days | US & Canada | $8.00 |
| $50 – $100 | Standard Shipping | 7–14 business days | US & Canada | FREE |
| Over $100 | Standard Shipping | 7–14 business days | US & Canada | FREE |
| All Orders (Optional) | Priority Shipping | 3–7 business days | VARIES | |
| International Orders | Standard Intl Shipping | 10–21 business days | VARIES BY LOCATION |
International Orders
| LOCATION | SHIPPING FEE | ||
| Asia shipping Rate • Hong Kong SAR, Israel, Japan, Malaysia, Singapore, South Korea, United Arab Emirates | |||
| Standard International - 6 to 12 business days | $18.00 | ||
| Canada Post | 70% Handling Fee | ||
| Europe • Austria, Belgium, Czechia,Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | |||
| Standard International 6 to 12 business days | $15.00 | ||
| Canada Post | 50% | handling fee | Rates shown at checkout are based on your customer’s address and the order’s weight and dimensions |
| NZ/AU Shipping Rate • Australia, New Zealand | |||
| Standard International 6 to 12 business days |
$17.00 | ||
| Canada Post | 99% | handling fee |
